Responsible Play:
Your safety is our priority
pojk believes that entertainment is truly enjoyable only when it is experienced in a controlled and mindful way — ensuring the protection of every player is our responsibility.
What is responsible gaming?
Online gaming can be a great source of entertainment — but it stays healthy and enjoyable only when players are aware of their own limits. At pojk, we believe every player should keep gaming a place of fun, not a source of financial or mental stress.
Responsible gaming means setting limits on your time and money, playing for entertainment, and seeking the right help if gaming ever starts to become a problem. pojk is committed to this — we are not just a gaming platform, we are committed to the wellbeing of every one of our users.
Remember: Gaming is always for entertainment. Placing more bets to try to recover lost money is never a wise decision. The outcome of every round is independent and random.
Our tools for your protection
pojk provides several effective safety tools to help you maintain a controlled and healthy gaming experience.
Deposit Limit
Set a limit in advance on how much you deposit daily, weekly, or monthly. Once a limit is set, it takes effect automatically and prevents overspending. Lowering a limit takes effect immediately; increasing one has a short delay — for your protection.
Time-Out Feature
You can temporarily pause your account for a set period — from 24 hours up to several weeks. During this time, no login or betting is possible. A short break clears your head and makes it easier to make decisions.
Self-Exclusion
If you feel gaming is getting out of control, choose self-exclusion. This keeps your account closed for the long term. Contact [email protected] — our team is ready to help 24 hours a day.
Gaming history
View a detailed history of all your bets, wins, losses, and spending. Understanding your own patterns is the first step toward responsible gaming. When you can see how much time and money you are spending, making decisions becomes easier.
24/7 Support
Reach our team any time via live chat or email — in both Bengali and English. Write to [email protected] for help with any gaming-related concerns or to set limits.
Age Verification
pojk strictly enforces the 21+ age rule. Age verification is mandatory at registration. Minors opening accounts or participating in gaming is strictly prohibited — this is the core foundation of our protection policy.
Recognise the signs of problem gaming
When gaming crosses the line from entertainment into addiction, certain specific signs appear. If you notice these signs in yourself or someone close to you, take them seriously.
Important: If one or more of the signs below appear, do not delay — contact pojk support or seek professional help.
- Feeling a strong urge to keep betting in order to recover lost money.
- Hiding the amount of time or money spent on gaming from family or friends.
- Repeatedly trying but failing to stop or cut back on gaming.
- Neglecting work, studies, or family responsibilities because of gaming.
- Feeling restless, irritable, or anxious when not playing.
- Taking out loans or borrowing money from others to place bets.
- Finding no enjoyment or focus in anything other than gaming.
Safe gaming best practices
Following a few simple rules keeps gaming enjoyable at all times — not a source of stress or financial trouble.
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Stick to a budget. Only spend an amount you can afford to lose without it affecting your daily life. Keep your gaming budget separate.
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Set a time limit. Decide how long you will play before each session. Use an alarm or reminder so you do not go over the time you have set.
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Do not play when emotional. Avoid gaming when you are angry, sad, stressed, or under the influence of alcohol — your ability to make decisions is reduced in these states.
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Do not count on winning. Gaming outcomes are completely random. Every round is independent — a previous result does not determine the next one.
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Take regular breaks. Do not game for long stretches without stopping. Take regular breaks, get up and walk around, spend time with family.
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Keep other hobbies too. Gaming should not be your only form of entertainment. Make time for reading, sports, and spending time with friends as well.
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Use the free demo. Try a new game in demo mode first to understand it. Do not place large bets before you understand the rules.
Deposit and withdrawal limits
pojk has clear rules for financial transactions that help prevent overspending. The minimum for both deposit and withdrawal is ৳500 — a deliberate limit designed to reduce impulsive spending.
Our payment methods — bKash, Nagad, Rocket and bank transfer (including Dutch Bangla Bank, BRAC Bank, and other major banks) — allow easy and secure transactions. Withdrawals are typically processed within 1 hour.
Tip: Always keep only the amount in your account that you have set aside for that week's entertainment. Make a habit of withdrawing winnings immediately — this helps maintain financial discipline.
If you feel you need to pause deposits for a set period, our support team is available 24 hours a day. Write to us via live chat or at [email protected] — we will act quickly.
Protection of Minors
pojk strictly provides services only to people aged 21 or above. This is not an optional rule — it is our core policy.
If you have children or teenagers at home, make sure they cannot access your account. Some effective steps you can take:
- Close the browser after logging in and do not save your password.
- Do not leave your account logged in on a shared device.
- Keep your login details separate and private from children.
- Use parental control software that blocks gaming sites.
21+ Age Assurance
Age verification is mandatory at registration. pojk never knowingly allows minors to open an account.
For players aged 21 and above only
Where to get help?
If gaming becomes a problem, do not try to handle it alone — seek help. It takes courage, not weakness. pojk is always here for you.
pojk Live Chat
Our support team is available 24/7 in Bengali and English. Let us know via live chat for self-exclusion, deposit limits, or any other matter.
Remember: Whenever you feel that gaming is creating problems — financial, family-related, or mental — ask for help right away. Do not hesitate to reach out to the pojk team. We do not judge, we help.
Responsible Gaming FAQ
Find answers to common questions here — contact support if you need anything else.
Start safe gaming at pojk
Set your limits, enjoy responsibly — pojk is always here for you.